The Club Network (“TCN”, “we”, “us”) is a gated, members-only iOS app for members of private golf and country clubs. This policy explains what personal information we collect, how we use it, who can see it, and the choices you have. It applies to the TCN mobile app and this site. Operator: The Club Network, LLC, a Maryland limited liability company (formation pending).
Information We Collect
Account: first and last name, email address, password (stored by Firebase Authentication, not in our member directory), and the home club you select or add. Profile: photo, profession, company, industry, bio, interests, phone, city, LinkedIn URL, website URL, and GHIN number. Social: connection requests, accepted connections, direct messages (including photos), groups you create or join and messages in those groups. Golf With Me: tee-time posts (course, date and time, spots, player indexes/handicaps, whether index matters, money-match flag) and who requested to join. Membership: pending, approved, or rejected status, and whether your account is a super-admin. Device: optional app lock using Face ID, Touch ID, or your device passcode. Notifications: if you allow alerts, a preview of a new message may appear on your lock screen. Camera is used only on-device to scan a member profile card; we do not upload or store the camera stream. You may also pick photos from your library for your profile and messages. We do not collect precise location, contacts, or microphone.
GHIN and Handicap
If you enter a GHIN number, we store it on your profile so other members may see it according to your field-visibility setting. We are not the USGA and we do not post official handicap revisions. You must only enter a GHIN that belongs to you. Indexes you enter on a Golf With Me post are shown to other members who can see that post.
Face ID and App Lock
Face ID, Touch ID, Optic ID, and device passcode are processed on your device by Apple to unlock the app. We never receive, store, or transmit your face map or biometric templates. We store only a yes/no flag on this device that the lock is turned on. The lock is optional. If biometrics cannot run, the app may unlock so you are not locked out.
How We Use Your Information
We use this information to operate TCN: create and secure your account, review membership applications, show the club directory, deliver connections, messages, groups, and tee times, show ClubLink if you are opted in, send local alerts you have allowed, diagnose problems, and enforce our Terms. We do not use your information to sell advertising.
What Other Members See
Your name, home club, industry, and (unless you change field visibility) other profile fields can be seen by approved members of your home club. ClubLink is off by default. If you turn it on in Settings, members at other participating clubs can also find you. Turn it off again to stay visible only in your home club. Field-visibility settings (everyone vs connections) apply in the profile detail screen. Direct messages are between the participants. Group messages are visible to group members in the app. Golf With Me posts are visible within the club or ClubLink scope of the post. Photos you send in chat are stored so recipients can view them. Pending applicants cannot read the member directory.
Service Providers
We use Google Firebase to run the app: Firebase Authentication (email and password), Cloud Firestore (profiles, clubs, connections, conversations, groups, tee times), and Cloud Storage (chat photos). Google processes this data as our service provider. Analytics and ads products are not turned on in the app. We do not sell personal information. We may disclose information if required by law or to protect members and the service.
Security
We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS/TLS), Firebase Authentication, and access rules on Firestore and Storage. No app is impenetrable. We do not claim that TCN cannot be compromised. You can add an optional on-device app lock. Keep your password to yourself.
Retention and Deletion
We keep your information while your account is active. You can delete your account in Settings. Deletion removes your Firebase Authentication account and your member profile document. Messages you already sent, group history, and tee-time posts that name you may remain until those threads or posts are removed, because other members still have them. You can also edit or clear profile fields at any time.
Your Choices and Rights
You can edit your profile, set field visibility, turn ClubLink discoverability off, turn the app lock on or off, and delete your account. Depending on where you live (including California), you may have rights to know, access, correct, delete, or export personal information, and to opt out of sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising. To exercise rights, email privacy@theclubnetwork.app. We will not discriminate against you for exercising privacy rights.
Children
TCN is for adult private-club members. You must be at least 18. We do not knowingly collect personal information from children under 13, and we do not direct the app to anyone under 16.
Changes
We may update this policy. If we make material changes, we will notify you in the app. The effective date is at the top. Continued use after an update means you accept the revised policy.